I was very impressed with the support from lostmykitty.com. The "amber alert" feature is very well done. I was reluctant to intrude on my neighbors in this way. But I found the recording very professional, accurate, brief, and to the point. No one I encountered was at all upset by the call - just the opposite. I received a number of calls based on the alert and it raised general awareness dramtically in our neighborhood, Runt came home on his own after a week. But "sightings" helped us comb the area and get a general sense of where he might be. Nightime walks and calling in that area led him home I believe. Would definitely recommend this to others. Thank You!