This is the best service out there. Not only did I receive a call almost immediately inquiring specifics and offering advice, but as I was out on foot looking and passing out flyers, one of my neighbors told me that he had received a phone call already about Birdie. To hear a voice that cares sincerely about you and your baby as you are in a panic is one of the very best feelings. I needed to hear the words, "You will find him," and "Keep faith." Ten days. Ten days Birdie was gone. I received two calls from neighbors claiming they saw him but didn't want to try to approach him. Finally, the day before last, he is inside and safe. This service was so helpful mentally and was so physically active doing their best to help. I will recommend this service to everyone. I paid the middle cost plan and do not regret that payment for one second. Thank you so much. My kitty is home and safe. I can finally sleep with peace of mind.