I do like the services provided, and would definitely use it again if one of my cats ever went missing. I know some people think you should wait a day or two to see if they come back but I don't think so. Alot can happen to a pet that's used to living indoors all its life. Although this time we was lucky & he came back home on his own after 2 1/2 days missing. But,if anyone out there if you lose your fur baby definitely use this service, its great.