While I found my cat Captain by using a trap in my back yard rather than through the lostmykitty.com service directly, I can definitely say that lostmykitty.com does what they say they do! I had calls from dozens of neighbors who had heard the recorded message and seen my kitty recently, so I know that the calls had been made, that people were looking for him, and that he was still nearby. Knowing that really helped me push on and keep trying everything I could, and I finally found him!